FAQ

If you have any questions regarding the services our barbershop offers, feel free to browse this section of frequently asked questions.

Common Questions

Please feel free to call our administrator and let either the stylist that did the initial service or the store manager know that you would like to come back in and they will make the necessary adjustment within 7 days.

Our walk-in list closes when there are as many customers waiting as we can serve before closing time. It may reopen if customers leave the line. Sometimes we continue accepting clients until a bit past advertised closing time, and sometimes the list gets full and closes an hour early (or more).

We're very grateful for the fact that we stay busy all day, every day. For that reason, there is generally a significant waiting line. Some options are to make an appointment or to come on a day when we have the most barbers taking walk-ins. Thursdays after 1 PM and Saturdays all day are the times when we have the most barbers taking walk-ins and for that reason, despite the length of the line, we move through crowds fairly quickly.

No. Sign in on the list at the front desk and if there is a wait, you can take advantage of our free Wi-Fi to surf the web or catch up on your email. As soon as your name gets to the top of the list, we’ll get you on your way to that great haircut you’ve been looking forward to.

If you need to cancel your appointment, please do so as far in advance as possible, preferably at least one hour. Our appointment policy is listed on the appointment page.

Latest Questions

Yes, we accept walk-ins! We have at least one barber dedicated to serving walk-ins nearly every day! We keep track of who’s waiting for walk-in service with our online sign-in list. You can get on the list online or you can sign up at our computer.

If you don’t like the color of your haircut, call us or schedule an appointment and one of our barbers will consult with you to make any necessary changes to your haircut including its color.

We cannot guarantee a vibrant color if you’re not using professional products meant to help you color last and keep your hair healthy. Feel free to browse the professional products we offer.

Barbershop is a No.1 place to have a men’s haircut in San Francisco. Here you can get luxury barber experience at a reasonable price.